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顾客抱怨处理技巧|顾客抱怨店员的英语剧本

来源:专题作文 时间:2018-12-17 点击: 推荐访问:顾客与店员英语对话 顾客抱怨处理

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  (customer B ,a chemistry assistant !)

  customer B:oh ,finally I didn't find the photo developers!

  customer A:Hi long time no see! my friend !

  customer B:oh! it's you ! how's everything going !

  customer A:not bad! my son has been admitted to Yale university !

  customer B:oh! congratulations ! then ,what are you doing here ?

  customer A:I just bought a new pair of shoes for my son from the fox supermarket .and you know ,he can't always have that sports shoes on his feet .In addition ,I bought meat from the delicatessen .he like it .

  Oh , I'm sorry ,I have to go .my son is waiting ! good bye !

  customer A:good bye (sigh!) Oh,why didn't Ihave such a good son .

  Oh ,forget it .I even didn't have my soulmate yet !oh ,I'd better hurry ,Mike the perfect chemist still waiting for his lunch .

  shop assistant A:Hey ! did you know that a gun fight took place in the next street .

  shop assistant B:which street ?

  shop assistant A:it's the street which has a toy shop and a video shop !

  Oh ,you uncle's big store is right there .isn't it ?

  shop assistant B:oh ! Yes ,I think I'd better ask the manager for a leave !

  shop assistant A:go ahead !

  customer B:(deliberately cough ) Is this a bakery ?I don't this is a right place for chatting around !

  shop assistant A:Oh ! sir ,I think your purpose to come here is buy bread not find fault with me !

  customer B:wow! that is a bad manner .I want to meet your manager .

  shop assistant A:be my guest !

  customer B:where is the manager I want to talk to him about his rude employee !

  manager : Oh ! I'm sorry, sir .it must be a misapprehension!

  customer B:you’d better give a good reason for why I don't have to charge you !

  manager:(turn around)what are you doing ,who the hell you thinking yor are ,you'd better go to apologize right now .or I will fire you .

  customer B:I didn't do anything wrong . if you want to my apology to him .I'd rather being fired ! and you can wait for your Subpoena for firing me unreasonably .

  manager:(sigh!)what I have done ? what I'm going to do ?

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